Beauty salons and personal services
Online booking and loyalty programme
A salon's revenue depends on a full appointment calendar and returning clients.
Clients book online, reminders are sent automatically and each client's visit history is recorded.
Pressure points
Challenges in this sector
No-shows
A forgotten appointment leaves the slot empty; an automatic reminder is sent before each appointment.
Booking by direct message
Booking each appointment by direct message takes several messages back and forth.
Fewer repeat visits
A regular client who has not visited for two months has, in most cases, not received a reminder.
Repeat questions
Daily repeated questions about prices, services and opening hours.
Scope of work
Applicable solutions
- 24-hour online booking
- Automatic appointment reminders
- A loyalty programme with next-visit reminders
- A chatbot answering price and service questions
- An informational site optimised for mobile
Related services
LIDTAK services for this sector
Business automation
Chatbot, online booking, automatic SMS and a loyalty programme for cafés, clinics, salons and shops.
Web design and custom plugins
Custom website design and WordPress plugin development, optimised for mobile, with a content management panel and integration with chatbots and online stores.